My zbook G5 wifi not working after upgrade to 10.2 from 10.1. I can connect to the wifi but no internet on 2.4 but no connection on 5Ghz. Everything worked fine on 10.1.
A good place to start would be to post the content of /var/log/messages at the point where you’re attempting to connect to the wifi.
Hi Frank,
Here is: /var/log/messages | grep NetworkManager
from when I attempted to connect to the (2.4Ghz) wifi:
May 31 14:23:23 zbook NetworkManager[1527]: [1780262603.6090] device (wlp2s0): set-hw-addr: set MAC address to AA:9B:2F:94:1B:D1 (scanning)
May 31 14:25:03 zbook NetworkManager[1527]: [1780262703.8706] audit: op=“statistics” interface=“enp1s0” ifindex=2 args=“2000” pid=3715 uid=1000 result=“success”
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6547] device (wlp2s0): Activation: starting connection ‘nomadsland’ (4ceb5577-adf6-4d29-9a7f-aee31710dd52)
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6548] audit: op=“connection-activate” uuid=“4ceb5577-adf6-4d29-9a7f-aee31710dd52” name=“nomadsland” pid=3715 uid
=1000 result=“success”
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6549] device (wlp2s0): state change: disconnected → prepare (reason ‘none’, managed-type: ‘full’)
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6727] device (wlp2s0): set-hw-addr: reset MAC address to 40:D1:33:CB:23:52 (preserve)
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6761] device (wlp2s0): state change: prepare → config (reason ‘none’, managed-type: ‘full’)
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6764] device (wlp2s0): Activation: (wifi) access point ‘nomadsland’ has security, but secrets are required.
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6765] device (wlp2s0): state change: config → need-auth (reason ‘none’, managed-type: ‘full’)
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6766] sup-iface[56151b3b41416da8,3,wlp2s0]: wps: type pbc start…
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6778] device (wlp2s0): state change: need-auth → prepare (reason ‘none’, managed-type: ‘full’)
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6782] device (wlp2s0): state change: prepare → config (reason ‘none’, managed-type: ‘full’)
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6784] device (wlp2s0): Activation: (wifi) connection ‘nomadsland’ has security, and secrets exist. No new secre
ts needed.
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6784] Config: added ‘ssid’ value ‘nomadsland’
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6784] Config: added ‘scan_ssid’ value ‘1’
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6784] Config: added ‘bgscan’ value ‘simple:30:-70:86400’
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6785] Config: added ‘key_mgmt’ value ‘WPA-PSK WPA-PSK-SHA256 FT-PSK’
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6785] Config: added ‘psk’ value ‘’
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6810] device (wlp2s0): supplicant interface state: disconnected → scanning
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.6810] device (p2p-dev-wlp2s0): supplicant management interface state: disconnected → scanning
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.7193] device (wlp2s0): supplicant interface state: scanning → authenticating
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.7194] device (p2p-dev-wlp2s0): supplicant management interface state: scanning → authenticating
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.7224] device (wlp2s0): supplicant interface state: authenticating → associating
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.7224] device (p2p-dev-wlp2s0): supplicant management interface state: authenticating → associating
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.7412] device (wlp2s0): supplicant interface state: associating → associated
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.7414] device (p2p-dev-wlp2s0): supplicant management interface state: associating → associated
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.8322] device (wlp2s0): supplicant interface state: associated → 4way_handshake
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.8323] device (p2p-dev-wlp2s0): supplicant management interface state: associated → 4way_handshake
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.8553] device (wlp2s0): supplicant interface state: 4way_handshake → completed
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.8553] device (wlp2s0): Activation: (wifi) Stage 2 of 5 (Device Configure) successful. Connected to wireless netw
ork “nomadsland”
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.8554] device (p2p-dev-wlp2s0): supplicant management interface state: 4way_handshake → completed
May 31 14:25:07 zbook NetworkManager[1527]: [1780262707.8556] device (wlp2s0): state change: config → ip-config (reason ‘none’, managed-type: ‘full’)
May 31 14:25:08 zbook NetworkManager[1527]: [1780262708.0318] device (wlp2s0): state change: ip-config → ip-check (reason ‘none’, managed-type: ‘full’)
May 31 14:25:08 zbook systemd[1]: Starting NetworkManager-dispatcher.service - Network Manager Script Dispatcher Service…
May 31 14:25:08 zbook systemd[1]: Started NetworkManager-dispatcher.service - Network Manager Script Dispatcher Service.
May 31 14:25:08 zbook NetworkManager[1527]: [1780262708.1425] device (wlp2s0): state change: ip-check → secondaries (reason ‘none’, managed-type: ‘full’)
May 31 14:25:08 zbook NetworkManager[1527]: [1780262708.1427] device (wlp2s0): state change: secondaries → activated (reason ‘none’, managed-type: ‘full’)
May 31 14:25:08 zbook NetworkManager[1527]: [1780262708.1444] device (wlp2s0): Activation: successful, device activated.
May 31 14:25:08 zbook NetworkManager[1527]: [1780262708.1773] audit: op=“statistics” interface=“wlp2s0” ifindex=3 args=“2000” pid=3715 uid=1000 result=“success”
May 31 14:25:09 zbook NetworkManager[1527]: [1780262709.5722] device (enp1s0): state change: activated → deactivating (reason ‘user-requested’, managed-type: ‘full’)
May 31 14:25:09 zbook NetworkManager[1527]: [1780262709.5731] audit: op=“device-disconnect” interface=“enp1s0” ifindex=2 pid=3715 uid=1000 result=“success”
May 31 14:25:09 zbook NetworkManager[1527]: [1780262709.5789] device (enp1s0): state change: deactivating → disconnected (reason ‘user-requested’, managed-type: ‘full’
)
May 31 14:25:09 zbook NetworkManager[1527]: [1780262709.5911] policy: set ‘nomadsland’ (wlp2s0) as default for IPv4 routing and DNS
May 31 14:25:09 zbook NetworkManager[1527]: [1780262709.5948] manager: NetworkManager state is now CONNECTED_SITE
May 31 14:25:09 zbook NetworkManager[1527]: [1780262709.5957] audit: op=“statistics” interface=“enp1s0” ifindex=2 args=“0” pid=3715 uid=1000 result=“success”
May 31 14:25:19 zbook systemd[1]: NetworkManager-dispatcher.service: Deactivated successfully.
May 31 14:25:21 zbook systemd[1]: Starting NetworkManager-dispatcher.service - Network Manager Script Dispatcher Service…
May 31 14:25:21 zbook systemd[1]: Started NetworkManager-dispatcher.service - Network Manager Script Dispatcher Service.
May 31 14:25:31 zbook systemd[1]: NetworkManager-dispatcher.service: Deactivated successfully.
I’m looking things over and I feel that the upgrade from 10.1 to 10.2 also included an update to KDE 6.6 and it appears that KDE could be the culprit.
Hi Folks,
I just confirmed my suspicions. I rebooted and logged in with the gnome desktop nd the wifi works perfectly. this is NOT a Rocky issue.
Cheers,
David Rapp
Hi again,
Well, I was wrong. It turns out that when I logged into gnome desktop both wired and wireless were active. I double checked and when I turned the wired connection off the internet access went bye-bye.
Cheers,
David Rapp
Hi Folks,
Here’s a bit of additional information. The wifi module in my HP Zbook is an Intel AX210. The kernel wifi module is iwlwifi which includes the AX210 unit my friewalld is disabled on the zbook because I have a firewall/router between my network and the internet. the Main computer in my office is running Rocky 9.8 and connects flawlessly to ethernet, 2.4Ghz wifi and 5Ghz wifi. I am able to ping the computers on the network from the zbook but I am not able to connect via ssh to any of them.
Cheers,
David Rapp
ping of network computers only successful on 2.4Ghz wifi. Ping 1.1.1.1 works on 2.4Ghz as well but ping google.com is unsuccessful. Ping is unsuccessful on ethernet and 5Ghz wifi for network and internet. All settings in Network Manager are the same on zbook (Rocky 10.2) and my office computer (Rocky 9.8).
Cheers,
David Rapp
Ping of 1.1.1.1 works on ethernet as well as 2.4Ghz wifi. Wifi network scan works for both 2.4 Ghz and 5Ghz wifi bands.
Cheers
David Rapp
If it’s working and you can ping by ip address, then all you’re missing is the dns server address(es).
Which you can either set directly or get from the dhcp server that you’re using.
Hi Frank,
I understand fully what you are saying. The NetworkManager configurations for all three of my availavle connections are using the dhcp provided dns from my provider. In addition to that I have tried manually setting dns to 8.8.8.8, 1.1.1.1, 208.67.222, and others. there is no change in the response. In addition, the 5Ghz band of my wireless connects but will not respond to ping commands to any known address whether on my network or the internet. For example, here is the cat of /etc/NetworkManager/system-connections/Wired\ connection\ 1.nmconnection
[connection]
id=ethernet
uuid=de5ed104-52ad-3e53-9ac7-9562f3c74018
type=ethernet
autoconnect-priority=-100
[ethernet]
[ipv4]
dns=208.67.222.222;192.168.12.1
may-fail=false
method=auto
route1=192.168.99.0/24
[ipv6]
addr-gen-mode=stable-privacy
method=disabled
[proxy]
Both of my wifi configurations are static ip addresses but otherwise similar. It is worth noting that my main computer in my office running Rocky 9.8 has the exact same configuration (I checked - twice) and can connect with all three connections flawlessly. Since the problem exists with the ethernet connection as well it is not a problem with my wifi.
Cheers,
David Rapp
Hi All,
I was in error when I stated the the ethernet connection experiences the same problem. When I connect to my network with ethernet it connects correctly . It is only the wifi that has the problem. Again, repeating, the office computer with identical configuration but running Rocky 9.8 has no problems.
Cheers,
David Rapp
If you can connect by IP address but not by name, then it’s a dns problem and not a problem with basic connectivity.
What is the content of /etc/resolv.conf when you connect by ethernet?
What is the content of /etc/resolv.conf when you connect by wifi?
Hi Frank,
Here is /etc/resolv.conf when connected with ethernet:
# Generated by NetworkManager
search lan
nameserver 208.67.222.222
nameserver 192.168.12.1
Here is /etc/resolv.conf on 2.4Ghz wifi:
# Generated by NetworkManager
nameserver 208.67.222.222
nameserver 192.168.12.1
Here’s /etc/resolv.conf on 5Ghz wifi:
# Generated by NetworkManager
nameserver 208.67.222.222
nameserver 192.168.12.1
Earlier today I searched the internet for “issues with HP Zbook G10 wifi” and discovered that it is a widespread issue. I also recieved a notification that new HP firmware is available for my laptop. Unfortunately when I attempted to install it I was notified that my /efi/ partition is too small. It needs to be 43MB larger than its 50MB. In order to create a new /efi/ partition I will have to wipe my HD and reinstall the system. H haven’t mustered the energy to tackle that task.
Cheers,
David Rapp
If you haven’t filled your HD to the end with a non shrinkable file system like xfs you could make room, 1G, for the esp at the end of the disk. I’ve done that for running systems that i’ve converted the drive from msdos to GPT. You will then have to re-register your system to the new esp with the efibootmgr tool.
Howdy,
Thanks for the response. I was wondering about that possibility since I do have about 4GB of free space at the end of the SSD. I do not know how to go about creating a new /efi/ partition since there is already a /efi partition. Is there a howto availavle?
Cheers,
David Rapp
There’s no tutorial that I know of. If you are not practiced in formating partitions then I would be hesitant in giving an outline since I really don’t have the time to followup.
Thanks, again. I did locate a howto online. I am somewhat experienced but I have not done any serious computer work for decades. The howto that I found is easy to understand and I will go for it later tonight. I am an engineer and at one time did a great deal of programming on big iron. I have been using Linux for over 20 years but my expertise has deteriorated because my skillset mainly involves configuration files and such.
Cheers,
David Rapp
OK, so the first part is going to be taking notes and getting information. The first thing we need to know is your partition layout. To start post this command and it’s output in a code block </>
lsblk -o name,size,type,fstype,uuid,mountpoints
Once this is done I can be more specific in example steps, there are several.
Creating an esp partition with a GUI tool like gparted
Making copies of fstab for editing.
Coping the contents of /boot/efi/EFI to the new esp.
Using the tool efibootmgr to create the new boot entry.
You should also have a rocky install image incase something goes wrong.
The preparation may take a few days due to my availability. So that begs the question which is the shorter path, waiting for me or reinstalling from scratch?
Hi There,
Thanks for the guidance. I have already downloaded the gparted as part of a live cd/usb .iso. I am planning to copy my /home and /etc/fstab to a backup hddon my main computer. I will then attempt the resizing of the /efi partition after shrinking the adjacent partition. here is the output of the command you supplied:
$ lsblk -o name,size,type,fstype,uuid,mountpoints
NAME SIZE TYPE FSTYPE UUID MOUNTPOINTS
loop0 66.8M loop squashfs /var/lib/snapd/snap/core24/1643
loop1 144.1M loop squashfs /var/lib/snapd/snap/duplicity/811
loop2 49.3M loop squashfs /var/lib/snapd/snap/snapd/26865
nvme0n1 476.9G disk
├─nvme0n1p1 50M part vfat C35E-A642 /boot/efi
├─nvme0n1p2 339.9G part ext4 f188911f-d2a0-4b11-b27c-c6c8cf3141c1 /home
├─nvme0n1p3 100G part ext4 70b34d2e-1afd-4069-8212-8e3378d84f40 /
├─nvme0n1p4 32G part swap f55a8a09-f8b6-4085-b1c7-5d8facdfc01f [SWAP]
└─nvme0n1p5 1000M part vfat A699-5D45
Cheers,
David Rapp