Dropbox not working anymore on up-to-date RL 9.6

I tried to start Dropbox today again on an updated RL9.6 and the dropbox directory with all my files is empty. Dropbox works just fine via a browser or using my dropbox app on my android phone. Nothing is actually lost, but the syncing to my linux Dropbox folder just doesn’t work anymore.

The following processes are still running though:

[root@elly ~]# ps -ef | grep dropbox
elly 14535 7523 0 23:04 ? 00:00:00 bwrap --args 44 – /app/bin/dropbox-app
elly 14552 14535 0 23:04 ? 00:00:00 bwrap --args 44 – /app/bin/dropbox-app
elly 14553 14552 0 23:04 ? 00:00:00 /usr/bin/python3 /app/bin/dropbox-app
elly 14559 14553 0 23:04 ? 00:00:06 /app/extra/.dropbox-dist/dropbox-lnx.x86_64-230.4.8797/dropbox /corruptdball
root 17490 17200 0 23:31 ? 00:00:00 bwrap --args 36 – dropbox-app
root 17502 17490 0 23:31 ? 00:00:00 bwrap --args 36 – dropbox-app
root 17503 17502 0 23:31 ? 00:00:00 /usr/bin/python3 /app/bin/dropbox-app
root 17513 17503 1 23:31 ? 00:00:07 /app/extra/.dropbox-dist/dropbox-lnx.x86_64-230.4.8797/dropbox /corruptdball
root 18556 18250 0 23:43 pts/1 00:00:00 grep --color=auto dropbox
[root@elly ~]#

I read the dropbox for linux software has changed… How do I get a working Dropbox again on RL9.6?
Do I need to compile from scratch or are there “ready-to-use” packages. I could not find any…..

Great if someone has done this and/or knows how to go ahead.

How did you install it before?

Thanks for replying!
I installed it 2 years ago using Flatpak, which was the only distributor to provide it if you are not running Ubuntu, Fedora or Debian. Yesterday, I downloaded the latest version and installed it, but it just said the package was already installed. So there is apparently no new version available.
Is compiling and installing from scratch the only option for RL?

Flatpak is pretty much universal, irrespective of the distro underneath. On Fedora in flatpak, the dropbox version available is 230.4.8797 from 13 days ago. Which is the same when I search flatpak on Rocky 9 too.

Since packages in flatpak are not managed/maintained by Rocky, you are at the liberty of the person who maintains it and it is them you should be asking if no update is provided. Usually, you just go into the gui software app to upgrade flatpak packages if they are installed. Or just to check and apply updates if it doesn’t find it on it’s own.

Official dropbox packages are here: Install Dropbox for Linux and depending on your version of Rocky Linux, depends on which Fedora version of the rpm will work.

Dropbox is a third party app, so if one doesn’t exist, you have to ask them to provide one. The Rocky team are not responsible for it.

Thanks iwalker for taking your time!
I tried the latest Dropbox packages for Fedora, but there is a missing dependency for the old version of Fedora:

Problem:

  • nothing provides libgnome >= %{gnome_version} needed by nautilus-dropbox-2020.03.04-1.fc21.x86_64 from @commandline

and this is missing for the newest Fedora version:

Problem:

  • nothing provides libc.so.6(GLIBC_ABI_DT_RELR)(64bit) needed by nautilus-dropbox-2025.05.20-1.fc42.x86_64 from @commandline
  • nothing provides libnautilus-extension.so.4()(64bit) needed by nautilus-dropbox-2025.05.20-1.fc42.x86_64 from @commandline
  • nothing provides libgnome >= 2.32.1 needed by nautilus-dropbox-2025.05.20-1.fc42.x86_64 from @commandline
  • nothing provides nautilus-extensions >= 43.0 needed by nautilus-dropbox-2025.05.20-1.fc42.x86_64 from @commandline

I do have the latest version of Dropbox from Flatpak, so that is all OK.
It just seems that the dropbox syncing is not working properly. The system moved all the contents of the orignal Dropbox folder into a new folder “Dropbox (old)”. so nothing is lost. A new folder “Dropbox” was created by the system at the same time. I moved the old content into the new “Dropbox “folder. But the syncing does not seem to work.

If I find a solution I will post it here.
Thanks for looking into it even though this is not a software maintained by RL.

TBH I’m surprised that Dropbox don’t actually provide rpm’s for RHEL/EL based distros, which seems a bit weird when they provide them for Ubuntu. I stopped using dropbox along time ago when they introduced device limits on free accounts - especially since there are far better options available that don’t do that. But that’s just me :slight_smile:

As for flatpak, maybe just starting with a clean login to Dropbox will sort out the sync issues. Either that or the new released flatpak version is buggy and needs fixing by whoever maintains it.

Thanks!
I signed up for pCloud some weeks ago (lifetime was attractive option), but have not moved everything yet to pCloud. So I still need dropbox for now..
I have also re-installed the dropbox flatpak package (though I already had the latest version installed).
This is what I get when manually running the dropbox Flatpak command:

[root@elly tmp]# flatpak run com.dropbox.Client/x86_64/stable
dropbox: load fq extension ‘/app/extra/.dropbox-dist/dropbox-lnx.x86_64-230.4.8797/cryptography.hazmat.bindings._openssl.abi3.so’
dropbox: load fq extension ‘/app/extra/.dropbox-dist/dropbox-lnx.x86_64-230.4.8797/cryptography.hazmat.bindings._padding.abi3.so’
dropbox: load fq extension ‘/app/extra/.dropbox-dist/dropbox-lnx.x86_64-230.4.8797/apex._apex.abi3.so’
dropbox: load fq extension ‘/app/extra/.dropbox-dist/dropbox-lnx.x86_64-230.4.8797/google._upb._message.cpython-38-x86_64-linux-gnu.so’
dropbox: load fq extension ‘/app/extra/.dropbox-dist/dropbox-lnx.x86_64-230.4.8797/psutil._psutil_linux.cpython-38-x86_64-linux-gnu.so’
dropbox: load fq extension ‘/app/extra/.dropbox-dist/dropbox-lnx.x86_64-230.4.8797/psutil._psutil_posix.cpython-38-x86_64-linux-gnu.so’
:259: UserWarning: google.protobuf.service module is deprecated. RPC implementations should provide code generator plugins which generate code specific to the RPC implementation. service.py will be removed in Jan 2025
dropbox: load fq extension ‘/app/extra/.dropbox-dist/dropbox-lnx.x86_64-230.4.8797/tornado.speedups.cpython-38-x86_64-linux-gnu.so’
dropbox: load fq extension ‘/app/extra/.dropbox-dist/dropbox-lnx.x86_64-230.4.8797/wrapt._wrappers.cpython-38-x86_64-linux-gnu.so’
Gtk-Message: 13:48:24.502: Failed to load module “canberra-gtk-module”
Gtk-Message: 13:48:24.502: Failed to load module “pk-gtk-module”
Gtk-Message: 13:48:24.503: Failed to load module “canberra-gtk-module”
Gtk-Message: 13:48:24.503: Failed to load module “pk-gtk-module”
Failed to call portal: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.portal.Desktop was not provided by any .service files

Does this help to locate where to look further? Is it a buggy package (yes?) or is something missing in my system?
When cheking the canberra-module and pk-gtk-module, I find that these are already installed…

libcanberra-gtk2-0.30-27.el9.x86_64 is already installed

PackageKit-gtk3-module-1.2.6-1.el9.x86_64 is already installed

So nothing seems to be missing. Perhaps a corrupt Fatpak package…

Many thanks for any hint.

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