Trying to Install Teradici PCOIP Client On Rocky 8.9

Rocky Linux Tech Help
1

Hello, I’ve been trying to install the Teradici PCOIP Client on Rocky. There is only a Ubuntu / deb installer on the website, however someone in a previous post mentioned that it was in beta for RHEL.

I tried this:

curl -1sLf https://dl.anyware.hp.com/vUJtPyh2fJdAXVJZ/pcoip-client-beta/cfg/setup/bash.rpm.sh | sudo -E distro=el codename=9 bash
sudo dnf install pcoip-client

The curl is successful but where I run into issues is with the install.

This is the error I am receiving in terminal:

Error:
Problem: cannot install the best candidate for the job

  • nothing provides libc.so.6(GLIBC_2.34)(64bit) needed by pcoip-client-23.08.1-1.el9.x86_64 from teradici-pcoip-client-beta
  • nothing provides libhiredis.so.1.0.0()(64bit) needed by pcoip-client-23.08.1-1.el9.x86_64 from teradici-pcoip-client-beta
  • nothing provides libm.so.6(GLIBC_2.29)(64bit) needed by pcoip-client-23.08.1-1.el9.x86_64 from teradici-pcoip-client-beta
  • nothing provides libstdc++.so.6(CXXABI_1.3.13)(64bit) needed by pcoip-client-23.08.1-1.el9.x86_64 from teradici-pcoip-client-beta
  • nothing provides libstdc++.so.6(GLIBCXX_3.4.26)(64bit) needed by pcoip-client-23.08.1-1.el9.x86_64 from teradici-pcoip-client-beta
  • nothing provides libstdc++.so.6(GLIBCXX_3.4.29)(64bit) needed by pcoip-client-23.08.1-1.el9.x86_64 from teradici-pcoip-client-beta
    (try to add ‘–skip-broken’ to skip uninstallable packages or ‘–nobest’ to use not only best candidate packages)

I tried it on Rocky 9.3 as well. Has anyone had any luck with this?

Much appreciated for any help!

2

My workaround for now is using boxes, installing Ubuntu and then installing Teradici. It does work, but not ideal.

3

Did something disable your default repositories (baseos, appstream, maybe crb)? It appears that you have some repositories disabled, which is leading to most if not all of those errors.

4

I don’t believe so, at least not intentionally. I installed flatpaks and snaps but that’s the only thing out of the box. How would I enable them?

5

But you should get a different error on 9.3? glibc 2.34 should exist on 9.3

The rpm says ‘el9’ not ‘el8’ so was the output above from 8.9 or 9.3?

The bash.rpm.sh script does have a line where they disable all repos (but only for making the cache). Check the whole of bash.rpm.sh in case they make a mistake.

Try also

dnf repolist all

6

The output above was from 8.9

7

This is the list I get:

repo id repo name status
appstream Rocky Linux 8 - AppStream enabled
appstream-debuginfo Rocky Linux 8 - AppStream - Source disabled
appstream-source Rocky Linux 8 - AppStream - Source disabled
baseos Rocky Linux 8 - BaseOS enabled
baseos-debuginfo Rocky Linux 8 - BaseOS - Source disabled
baseos-source Rocky Linux 8 - BaseOS - Source disabled
devel Rocky Linux 8 - Devel WARNING! FOR BU disabled
epel Extra Packages for Enterprise Linux 8 enabled
epel-debuginfo Extra Packages for Enterprise Linux 8 disabled
epel-modular Extra Packages for Enterprise Linux M disabled
epel-modular-debuginfo Extra Packages for Enterprise Linux M disabled
epel-modular-source Extra Packages for Enterprise Linux M disabled
epel-source Extra Packages for Enterprise Linux 8 disabled
epel-testing Extra Packages for Enterprise Linux 8 disabled
epel-testing-debuginfo Extra Packages for Enterprise Linux 8 disabled
epel-testing-modular Extra Packages for Enterprise Linux M disabled
epel-testing-modular-debuginfo Extra Packages for Enterprise Linux M disabled
epel-testing-modular-source Extra Packages for Enterprise Linux M disabled
epel-testing-source Extra Packages for Enterprise Linux 8 disabled
extras Rocky Linux 8 - Extras enabled
google-chrome google-chrome enabled
ha Rocky Linux 8 - HighAvailability disabled
ha-debuginfo Rocky Linux 8 - High Availability - S disabled
ha-source Rocky Linux 8 - High Availability - S disabled
media-appstream Rocky Linux 8 - Media - AppStream disabled
media-baseos Rocky Linux 8 - Media - BaseOS disabled
nfv Rocky Linux 8 - NFV disabled
plus Rocky Linux 8 - Plus disabled
powertools Rocky Linux 8 - PowerTools disabled
powertools-debuginfo Rocky Linux 8 - PowerTools - Source disabled
powertools-source Rocky Linux 8 - PowerTools - Source disabled
resilient-storage Rocky Linux 8 - ResilientStorage disabled
resilient-storage-debuginfo Rocky Linux 8 - Resilient Storage - S disabled
resilient-storage-source Rocky Linux 8 - Resilient Storage - S disabled
rt Rocky Linux 8 - Realtime disabled
teradici-pcoip-client-beta teradici-pcoip-client-beta enabled
teradici-pcoip-client-beta-noarch teradici-pcoip-client-beta-noarch enabled
teradici-pcoip-client-beta-source teradici-pcoip-client-beta-source enabled

Thank you for your help!

8

Running the bash.rpm.sh command with codename=9 will set things up for el9 not el8 …

You should remove /etc/yum.repos.d/teradici-pcoip-client-beta.repo file and run the following instead:

curl -1sLf https://dl.anyware.hp.com/xrXsyLJMLVPnQ7L0/pcoip-client-beta/cfg/setup/bash.rpm.sh | sudo -E distro=el codename=8 bash

That should create a suitable repo file for Rocky 8 (el8)

For Rocky 9 (el9), use the above, but with codename=9

9

amazing that worked! thank you!

10

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