There is no sound after installation of Rocky 10 on Alienware m15 R6

Hi, could some online friend help me out of this situation? I installed Rocky 10,yet there is no sound after installation. What do I do now? Thank you.There is a picture showed what I tried and it did not work out.

Your picture is cut off such that it’s pretty much meaningless (and it would probably be almost as meaningless if it wasn’t cut off as well since the portion of the screen shown doesn’t say anything about sound).

What sound card does your computer have in it? Since you’re apparently trying something to do with nvidia, does your computer have an nvidia sound card in it or something else?

Post the output of the lshw command if you’re not sure. Cut-and-paste the output here as text, don’t just try to take a picture of the screen since it will probably be either unreadable or incomplete.

What happens when you play sound? What device does your computer say it has under the Sound setting on the main menu?

Newer hardware is almost always going to be problematic with a distro based on RHEL. A great test to do would be download a Fedora Live CD and boot this from your USB stick. Since that’s very up-to-date, everything should work.

RHEL has a hardware compatibility list and as such not all hardware is supported. Although in some circumstances it can be gotten working by using third-party repos like elrepo or rpmfusion which can have additional drivers/modules for hardware support.

But as @FrankCox said, we’d need to see all the output from what he has asked you to provide to be able to check on whether it would be possible or not.

you can also get a tree view of audio devices and streams
wpctl status

Hi FrankCox, thank you very much for the help. Here is the output.lianyi@go:~$ lshw
WARNING: you should run this program as super-user.
go
description: Computer
width: 64 bits
capabilities: smp vsyscall32
*-core
description: Motherboard
physical id: 0
*-memory
description: System memory
physical id: 0
size: 31GiB
*-cpu
product: 11th Gen Intel(R) Core™ i7-11800H @ 2.30GHz
vendor: Intel Corp.
physical id: 1
bus info: cpu@0
version: 6.141.1
size: 941MHz
capacity: 4600MHz
width: 64 bits
capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp x86-64 constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf tsc_known_freq pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb cat_l2 cdp_l2 ssbd ibrs ibpb stibp ibrs_enhanced tpr_shadow flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid rdt_a avx512f avx512dq rdseed adx smap avx512ifma clflushopt clwb intel_pt avx512cd sha_ni avx512bw avx512vl xsaveopt xsavec xgetbv1 xsaves split_lock_detect user_shstk dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp hwp_pkg_req vnmi avx512vbmi umip pku ospke avx512_vbmi2 gfni vaes vpclmulqdq avx512_vnni avx512_bitalg avx512_vpopcntdq rdpid movdiri movdir64b fsrm avx512_vp2intersect md_clear ibt flush_l1d arch_capabilities cpufreq
configuration: microcode=88
*-pci
description: Host bridge
product: Tiger Lake-H 8 cores Host Bridge/DRAM Registers
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 05
width: 32 bits
clock: 33MHz
*-pci:0
description: PCI bridge
product: 11th Gen Core Processor PCIe Controller #1
vendor: Intel Corporation
physical id: 1
bus info: pci@0000:00:01.0
version: 05
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:139 ioport:4000(size=4096) memory:83000000-840fffff ioport:6000000000(size=8623489024)
*-display
description: VGA compatible controller
product: GA106M [GeForce RTX 3060 Mobile / Max-Q]
vendor: NVIDIA Corporation
physical id: 0
bus info: pci@0000:01:00.0
version: a1
width: 64 bits
clock: 33MHz
capabilities: vga_controller bus_master cap_list rom
configuration: driver=nouveau latency=0
resources: iomemory:600-5ff iomemory:620-61f irq:179 memory:83000000-83ffffff memory:6000000000-61ffffffff memory:6200000000-6201ffffff ioport:4000(size=128) memory:84080000-840fffff
*-multimedia
description: Audio device
product: GA106 High Definition Audio Controller
vendor: NVIDIA Corporation
physical id: 0.1
bus info: pci@0000:01:00.1
logical name: card0
logical name: /dev/snd/controlC0
logical name: /dev/snd/hwC0D0
logical name: /dev/snd/pcmC0D3p
logical name: /dev/snd/pcmC0D7p
logical name: /dev/snd/pcmC0D8p
logical name: /dev/snd/pcmC0D9p
version: a1
width: 32 bits
clock: 33MHz
capabilities: hda_compatible bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:17 memory:84000000-84003fff
*-input:0
product: HDA NVidia HDMI/DP,pcm=3
physical id: 0
logical name: input21
logical name: /dev/input/event16
*-input:1
product: HDA NVidia HDMI/DP,pcm=7
physical id: 1
logical name: input22
logical name: /dev/input/event17
*-input:2
product: HDA NVidia HDMI/DP,pcm=8
physical id: 2
logical name: input23
logical name: /dev/input/event18
*-input:3
product: HDA NVidia HDMI/DP,pcm=9
physical id: 3
logical name: input24
logical name: /dev/input/event19
*-display
description: VGA compatible controller
product: TigerLake-H GT1 [UHD Graphics]
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 01
width: 64 bits
clock: 33MHz
capabilities: vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: iomemory:620-61f iomemory:400-3ff irq:178 memory:622c000000-622cffffff memory:4000000000-400fffffff ioport:5000(size=64) memory:c0000-dffff memory:4010000000-4016ffffff memory:4020000000-40ffffffff
*-generic:0
description: Signal processing controller
product: TigerLake-LP Dynamic Tuning Processor Participant
vendor: Intel Corporation
physical id: 4
bus info: pci@0000:00:04.0
version: 05
width: 64 bits
clock: 33MHz
capabilities: cap_list
configuration: driver=proc_thermal latency=0
resources: iomemory:620-61f irq:16 memory:622d140000-622d15ffff
*-pci:1
description: PCI bridge
product: 11th Gen Core Processor PCIe Controller #0
vendor: Intel Corporation
physical id: 6
bus info: pci@0000:00:06.0
version: 05
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:140 memory:84200000-842fffff
*-nvme
description: NVMe device
product: PC711 NVMe SK hynix 1TB
vendor: SK hynix
physical id: 0
bus info: pci@0000:02:00.0
logical name: /dev/nvme0
version: 41001131
serial: ANB2N58241CC32K1R
width: 64 bits
clock: 33MHz
capabilities: nvme nvm_express bus_master cap_list
configuration: driver=nvme latency=0 nqn=nqn.2022-02.com.skhynix:nvme:nvm-subsystem-sn-ANB2N58241CC32K1R state=live
resources: irq:16 memory:84200000-84203fff memory:84205000-84205fff memory:84204000-84204fff
*-namespace:0
description: NVMe disk
physical id: 0
logical name: /dev/ng0n1
*-namespace:1
description: NVMe disk
physical id: 1
bus info: nvme@0:1
logical name: /dev/nvme0n1
configuration: wwid=nvme.1c5c-202020414e42324e3538323431434333324b3152-5043373131204e564d6520534b2068796e697820315442-00000001
*-pci:2
description: PCI bridge
product: Tiger Lake-H Thunderbolt 4 PCI Express Root Port #0
vendor: Intel Corporation
physical id: 7
bus info: pci@0000:00:07.0
version: 05
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:141 ioport:6000(size=4096) memory:76000000-821fffff ioport:6210000000(size=469762048)
*-generic:1
description: Signal processing controller
product: Tigerlake Telemetry Aggregator Driver
vendor: Intel Corporation
physical id: a
bus info: pci@0000:00:0a.0
version: 01
width: 64 bits
clock: 33MHz
capabilities: cap_list
configuration: driver=intel_vsec latency=0
resources: iomemory:620-61f irq:0 memory:622d180000-622d187fff
*-usb:0
description: USB controller
product: Tiger Lake-H Thunderbolt 4 USB Controller
vendor: Intel Corporation
physical id: d
bus info: pci@0000:00:0d.0
version: 05
width: 64 bits
clock: 33MHz
capabilities: xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: iomemory:620-61f irq:143 memory:622d170000-622d17ffff
*-usb:1
description: USB controller
product: Tiger Lake-H Thunderbolt 4 NHI #0
vendor: Intel Corporation
physical id: d.2
bus info: pci@0000:00:0d.2
version: 05
width: 64 bits
clock: 33MHz
capabilities: usb4_host_interface bus_master cap_list
configuration: driver=thunderbolt latency=0
resources: iomemory:620-61f iomemory:620-61f irq:16 memory:622d100000-622d13ffff memory:622d199000-622d199fff
*-usb:2
description: USB controller
product: Tiger Lake-H USB 3.2 Gen 2x1 xHCI Host Controller
vendor: Intel Corporation
physical id: 14
bus info: pci@0000:00:14.0
version: 11
width: 64 bits
clock: 33MHz
capabilities: xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: iomemory:620-61f irq:151 memory:622d160000-622d16ffff
*-memory UNCLAIMED
description: RAM memory
product: Tiger Lake-H Shared SRAM
vendor: Intel Corporation
physical id: 14.2
bus info: pci@0000:00:14.2
version: 11
width: 64 bits
clock: 33MHz (30.3ns)
capabilities: cap_list
configuration: latency=0
resources: iomemory:620-61f iomemory:620-61f memory:622d190000-622d193fff memory:622d198000-622d198fff
*-network
description: Ethernet interface
product: Tiger Lake PCH CNVi WiFi
vendor: Intel Corporation
physical id: 14.3
bus info: pci@0000:00:14.3
logical name: wlp0s20f3
version: 11
serial: f4:26:79:c0:f4:31
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical
configuration: broadcast=yes driver=iwlwifi driverversion=6.12.0-211.47.1.el10_2.x86_64 firmware=77.aa2dd297.0 QuZ-a0-hr-b0-77.u ip=192.168.43.120 latency=0 link=yes multicast=yes
resources: iomemory:620-61f irq:16 memory:622d18c000-622d18ffff
*-serial:0
description: Serial bus controller
product: Tiger Lake-H Serial IO I2C Controller #0
vendor: Intel Corporation
physical id: 15
bus info: pci@0000:00:15.0
version: 11
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=intel-lpss latency=0
resources: iomemory:400-3ff irq:27 memory:4017000000-4017000fff
*-serial:1
description: Serial bus controller
product: Tiger Lake-H Serial IO I2C Controller #1
vendor: Intel Corporation
physical id: 15.1
bus info: pci@0000:00:15.1
version: 11
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=intel-lpss latency=0
resources: irq:40 memory:4017001000-4017001fff
*-communication
description: Communication controller
product: Tiger Lake-H Management Engine Interface
vendor: Intel Corporation
physical id: 16
bus info: pci@0000:00:16.0
version: 11
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=mei_me latency=0
resources: iomemory:620-61f irq:180 memory:622d195000-622d195fff
*-sata
description: SATA controller
product: Tiger Lake SATA AHCI Controller
vendor: Intel Corporation
physical id: 17
bus info: pci@0000:00:17.0
version: 11
width: 32 bits
clock: 66MHz
capabilities: sata ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=0
resources: irq:160 memory:84380000-84381fff memory:84384000-843840ff ioport:5080(size=8) ioport:5088(size=4) ioport:5060(size=32) memory:84383000-843837ff
*-pci:3
description: PCI bridge
product: Intel Corporation
vendor: Intel Corporation
physical id: 1d
bus info: pci@0000:00:1d.0
version: 11
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:142 ioport:3000(size=4096) memory:84100000-841fffff
*-network
description: Ethernet interface
product: Killer E2600 GbE Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:2d:00.0
logical name: enp45s0
version: 21
serial: b4:45:06:a3:68:51
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=6.12.0-211.47.1.el10_2.x86_64 firmware=rtl8168h-2_0.0.2 02/26/15 latency=0 link=no multicast=yes port=twisted pair
resources: irq:17 ioport:3000(size=256) memory:84104000-84104fff memory:84100000-84103fff
*-isa
description: ISA bridge
product: HM570 LPC/eSPI Controller
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 11
width: 32 bits
clock: 33MHz
capabilities: isa bus_master
configuration: latency=0
*-pnp00:00
product: PnP device PNP0c02
physical id: 0
capabilities: pnp
configuration: driver=system
*-pnp00:01
product: PnP device PNP0b00
physical id: 1
capabilities: pnp
configuration: driver=rtc_cmos
*-pnp00:02
product: PnP device PNP0303
physical id: 2
capabilities: pnp
configuration: driver=i8042 kbd
*-pnp00:03
product: PnP device DLL0a73
vendor: Dell Inc
physical id: 3
capabilities: pnp
configuration: driver=i8042 aux
*-pnp00:04
product: PnP device PNP0c02
physical id: 4
capabilities: pnp
configuration: driver=system
*-pnp00:05
product: PnP device PNP0c02
physical id: 5
capabilities: pnp
configuration: driver=system
*-pnp00:06
product: PnP device PNP0c02
physical id: 6
capabilities: pnp
configuration: driver=system
*-pnp00:07
product: PnP device PNP0c02
physical id: 7
capabilities: pnp
configuration: driver=system
*-multimedia
description: Multimedia audio controller
product: Tiger Lake-H HD Audio Controller
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 11
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=sof-audio-pci-intel-tgl latency=64
resources: iomemory:620-61f iomemory:620-61f irq:16 memory:622d188000-622d18bfff memory:622d000000-622d0fffff
*-serial:2
description: SMBus
product: Tiger Lake-H SMBus Controller
vendor: Intel Corporation
physical id: 1f.4
bus info: pci@0000:00:1f.4
version: 11
width: 64 bits
clock: 33MHz
configuration: driver=i801_smbus latency=0
resources: iomemory:620-61f irq:16 memory:622d194000-622d1940ff ioport:efa0(size=32)
*-serial:3 UNCLAIMED
description: Serial bus controller
product: Tiger Lake-H SPI Controller
vendor: Intel Corporation
physical id: 1f.5
bus info: pci@0000:00:1f.5
version: 11
width: 32 bits
clock: 33MHz
configuration: latency=0
resources: memory:74400000-74400fff
*-scsi
physical id: 2
bus info: usb@3:4
logical name: scsi4
capabilities: emulated scsi-host
configuration: driver=usb-storage
*-cdrom
description: SCSI CD-ROM
product: File-CD Gadget
vendor: Linux
physical id: 0.0.0
bus info: scsi@4:0.0.0
logical name: /dev/cdrom
logical name: /dev/sr0
logical name: /run/media/lianyi/互传
version: 0414
capabilities: removable audio
configuration: ansiversion=2 mount.fstype=iso9660 mount.options=ro,nosuid,nodev,relatime,norock,check=r,map=n,blocksize=2048,uid=1000,gid=1000,dmode=500,fmode=400,iocharset=utf8 state=mounted status=ready
*-medium
physical id: 0
logical name: /dev/cdrom
logical name: /run/media/lianyi/互传
configuration: mount.fstype=iso9660 mount.options=ro,nosuid,nodev,relatime,norock,check=r,map=n,blocksize=2048,uid=1000,gid=1000,dmode=500,fmode=400,iocharset=utf8 state=mounted
*-input:0
product: Lid Switch
physical id: 1
logical name: input0
logical name: /dev/input/event0
capabilities: platform
*-input:1
product: Power Button
physical id: 2
logical name: input1
logical name: /dev/input/event1
capabilities: platform
*-input:2
product: Intel HID events
physical id: 3
logical name: input10
logical name: /dev/input/event9
capabilities: platform
*-input:3
product: Intel HID 5 button array
physical id: 4
logical name: input11
logical name: /dev/input/event10
capabilities: platform
*-input:4
product: PC Speaker
physical id: 5
logical name: input12
logical name: /dev/input/event11
capabilities: isa
*-input:5
product: Dell Privacy Driver
physical id: 6
logical name: input16
logical name: /dev/input/event14
capabilities: platform
*-input:6
product: Dell WMI hotkeys
physical id: 7
logical name: input17
logical name: /dev/input/event15
capabilities: platform
*-input:7
product: DELL0A73:00 06CB:CE62 Mouse
physical id: 8
logical name: input18
logical name: /dev/input/event12
logical name: /dev/input/mouse2
capabilities: i2c
*-input:8
product: DELL0A73:00 06CB:CE62 Touchpad
physical id: 9
logical name: input19
logical name: /dev/input/event13
logical name: /dev/input/mouse3
capabilities: i2c
*-input:9
product: AT Translated Set 2 keyboard
physical id: a
logical name: input2
logical name: /dev/input/event2
logical name: input2::capslock
logical name: input2::numlock
logical name: input2::scrolllock
capabilities: i8042
*-input:10
product: SIGMACHIP USB Mouse
physical id: b
logical name: input25
logical name: /dev/input/event3
logical name: /dev/input/mouse0
capabilities: usb
*-input:11
product: PS/2 Generic Mouse
physical id: c
logical name: input4
logical name: /dev/input/event4
logical name: /dev/input/mouse1
capabilities: i8042
*-input:12
product: HID 0d62:3740 Keyboard
physical id: d
logical name: input6
logical name: /dev/input/event5
logical name: input6::capslock
logical name: input6::numlock
logical name: input6::scrolllock
capabilities: usb
*-input:13
product: HID 0d62:3740 Wireless Radio Control
physical id: e
logical name: input7
logical name: /dev/input/event6
capabilities: usb
*-input:14
product: Video Bus
physical id: f
logical name: input8
logical name: /dev/input/event7
capabilities: platform
*-input:15
product: Video Bus
physical id: 10
logical name: input9
logical name: /dev/input/event8
capabilities: platform
WARNING: output may be incomplete or inaccurate, you should run this program as super-user.
lianyi@go:~$

I think there might be missing sound driver for the sound card. I think my sound card is in it. It should be the nvidia sound card. Since my sound is normal under Windows 11 on the other partition of the computer. There is no sound when play sound, it/ the panel showing the sound normally while it might be a fake normal. It should be dummy output when sound testing.

Here is the picture in case of clarity. Thank you for the help. Sincerely

there it is. Thanks for the help.

wpctl status
PipeWire ‘pipewire-0’ [1.4.11, lianyi@go, cookie:1820952163]
└─ Clients:
32. gnome-shell [1.4.11, lianyi@go, pid:2555]
33. WirePlumber [1.4.11, lianyi@go, pid:3077]
37. pipewire [1.4.11, lianyi@go, pid:3081]
47. WirePlumber [export] [1.4.11, lianyi@go, pid:3077]
48. GNOME Shell Volume Control [1.4.11, lianyi@go, pid:2555]
58. GNOME Volume Control Media Keys [1.4.11, lianyi@go, pid:2707]
59. xdg-desktop-portal [1.4.11, lianyi@go, pid:3131]
63. Mutter [1.4.11, lianyi@go, pid:2555]
64. Firefox [1.4.11, lianyi@go, pid:3392]
66. Firefox [1.4.11, lianyi@go, pid:3392]
67. wpctl [1.4.11, lianyi@go, pid:6556]

Audio
├─ Devices:
│ 49. GA106 High Definition Audio Controller [alsa]
│ 74. Seed [bluez5]

├─ Sinks:
│ * 38. Dummy Output [vol: 0.27]

├─ Sources:

├─ Filters:

└─ Streams:

Video
├─ Devices:
│ 56. Integrated_Webcam_HD [v4l2]
│ 57. Integrated_Webcam_HD [v4l2]
│ 60. Integrated_Webcam_HD: Integrate [libcamera]

├─ Sinks:

├─ Sources:
│ * 61. Integrated_Webcam_HD (V4L2)

├─ Filters:

└─ Streams:

Settings
└─ Default Configured Devices:
0. Audio/Sink alsa_output.pci-0000_01_00.1.pro-output-9

Thank you iwalker. I don’t quite understand this. But I used to have 9, back then anything was OK about the sound. I have done as Cox said, please also have a look. Thank you for help.

In you wpctl output it shows you have
49. GA106 High Definition Audio Controller [alsa]
but your default sink (note asterisk) is set to “Dummy Output”
* 38. Dummy Output [vol: 0.27]

I’ve seen this behaviour before.

When the OS can’t use the available audio device (bad or missing driver) it sets the default audio to “Dummy Output”.

Which really just means that it’s unable use the audio device for some reason.

If it is that the OS is missing a driver, could we download a driver for the OS to fixing the problem? The sound card should be the nvida. How to download a driver for the OS?

Yeah, once upon a time that it is definitely GA106 on Rocky 9 and it then worked well. Now when turning into 10, it just went Dummy, which actually got no sound output, even the icon shows normal, that actually not working there.